Returns & Exchanges

At Catherine's, we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund or an easy exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging or a secure mailing bag, ensuring all original garment tags remain attached.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.